Websoft9 | Team Chat and Communication

Team Chat and Communication

Communication consumes a huge fraction of time in an organization. A recent survey found that knowledge workers spend half of their work day on communication, yet 72% of business leaders observe that their team struggles to communicate effectively.

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Challengeg

Team chatting and communication are extremely crucial in an organization, mainly reflected in the following aspects:

Occupying a large amount of working time: Knowledge workers spend half of their working days on communication, highlighting its high proportion in daily work and indicating that communication is an important part of organizational activities.
Affecting team efficiency: Although a lot of time is spent on communication, 72% of business leaders believe that the team's communication is ineffective, and businesses lose an average of more than $1,000 per month for each employee due to ineffective communication, demonstrating the importance of efficient communication in enhancing the overall efficiency of the team.
Promoting effective collaboration: Choosing appropriate communication tools can significantly improve productivity. Tools like Zulip enable teams to collaborate effectively and achieve excellent results, reflecting the crucial role of team communication in achieving team goals.
Maintaining information flow and connection: Well-organized chat allows members to easily follow relevant conversations, stay informed and connected, avoid wasting time reading irrelevant information or missing important content, and ensure that members can obtain the required information in a timely manner.
Enabling flexible work: Team chat tools that support synchronous and asynchronous communication enable members to participate in decision-making anytime and anywhere, focus on work and participate in discussions asynchronously, make full use of members' expertise, and improve the flexibility and participation of the team.
Helping to make quick decisions: The integrated communication center can avoid inefficient meetings, chaotic chat channels and cumbersome email exchanges. Through clear topic threading to manage discussions, it enables the right people to pay attention to the right information and speeds up the decision-making process.

Information Overload

Ensuring data consistency and accuracy across multiple systems and platforms is a significant challenge that can lead to decision-making errors.

Lack of Centralized Management

Team members receive a large volume of information across multiple chat platforms, making it difficult to track and manage important messages

Security Issues

Using multiple tools for communication leads to a lack of a unified management platform, resulting in decreased communication efficiency and information silos

Functionality Limitations

Public platforms like WeChat and Facebook, while convenient, lack enterprise-level security measures, making sensitive information vulnerable to leaks

Poor Communication

Different team members may use different communication tools, leading to ineffective information transfer and reduced collaboration efficiency

Lack of Professional Support

Public platforms provide limited technical support, making it difficult for businesses to receive timely assistance and solutions when issues arise

How do we solve it?

The Websoft9 open-source application hosting platform offers a variety of team chat and collaboration tools, such as Mattermost, Zulip, and Nextcloud, to help small and medium-sized enterprises enhance communication efficiency and team collaboration. By hosting these tools, businesses can enjoy the following benefits:

Simplified Deployment and Management: Websoft9 provides pre-configured open-source applications, allowing businesses to quickly launch team collaboration tools without spending significant time and effort on installation and configuration.
High Availability and Stability: The hosting service ensures high availability and stability of the applications, reducing system failures and downtime, and ensuring continuous communication for teams.
Security Assurance: Websoft9 offers data encryption and access control to ensure the security of sensitive business information and protect user privacy.
Flexible Scalability: As businesses grow, the hosting service supports flexible resource expansion to meet the evolving needs of teams.
Centralized Management and Monitoring: Through a unified management platform, businesses can easily monitor and manage all team collaboration tools, improving management efficiency.
Professional Technical Support: Websoft9 provides ongoing technical support and training to help businesses quickly resolve issues encountered during use, ensuring effective utilization of the tools.

Through these benefits, the Websoft9 open-source application hosting platform helps small and medium-sized enterprises achieve efficient team communication and collaboration, enhancing overall work efficiency.

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